Susan Mataka has joined Airtel Uganda as HR director after nearly five years leading human resources at Kakira Sugar.
Susan Mataka has joined Airtel Uganda as HR director.
She joins Airtel Uganda from Kakira Sugar, where she served as head of human resources from December 2021. She was responsible for workforce planning, performance, employee engagement, organisational design, leadership development and employee relations, while also supporting HR strategy across the company’s manufacturing and agriculture operations. During her tenure, the workforce grew from about 8,000 to 13,000 employees.
Before Kakira Sugar, Susan spent more than seven years at Umeme, where she progressed from HR services delivery manager to HR business partner. She previously spent more than eight years at the National Water & Sewerage Corporation, serving as HR-learning & development manager and later senior HR business partner.
Earlier in her career, Susan was director human resources and administration at Kampala International University. She also worked as a part-time lecturer in human resource management at Makerere University Business School.
Susan began her career in telecommunications, including a four-year stint as business operations trainer at Airtel Uganda after previously working as a customer relations executive at Celtel International.
Susan is also a G4G mentor and DDI professional.


