Job Title: human resources director
Company: Airtel Uganda
Susan (N) Mataka is the human resources director at Airtel Uganda.
Before joining Airtel Uganda, Susan was head of human resources at Kakira Sugar, a role she held alongside a brief stint as acting country director at the company. Earlier, she was a human resources business partner at Umeme, having previously served as HR services delivery manager.
Susan spent more than eight years at the National Water & Sewerage Corporation, progressing from HR learning and development manager to senior HR business partner. She also worked as a part-time lecturer in human resource management at Makerere University Business School and began her career as director of human resources and administration at Kampala International University.
Work Experience
2026 – Present: HR director, Airtel Uganda
2021 – 2026: head of HR, Kakira Sugar
2025: acting country director, Kakira Sugar
2017 – 2021: HR business partner, Umeme
2014 – 2017: HR services delivery manager, Umeme
2013 – 2014: senior HR business partner, National Water & Sewerage Corporation
2006 – 2013: HR learning & development manager, National Water & Sewerage Corporation
2008 – 2010: part-time lecturer – HR management, Makerere University Business School
2005 – 2006: director HR and administration, Kampala International University
Education
2012: Certificate in executive management, executive program in management (Training for Impact), Maastricht School of Management
2015: Certified facilitator, DDI Development Dimensions International
2009 – 2011: Diploma in French, French studies, Alliance Française de Toulouse
2003 – 2005: Master of arts in HRM & IR, HR and industrial relations, Keele University
2000 – 2003: BBAM, business management, Uganda Martyrs University
About the Company
Airtel Uganda is a telecommunications company providing mobile voice, data, digital and financial services in Uganda. It is part of Airtel Africa, a telecommunications group operating across several African markets.
