Technology

As artificial intelligence reshapes the modern workplace, organisations are being challenged to rethink leadership, culture and workforce capability. Felix Ochieng, general manager for people and culture at Liberty Kenya, explores how HR leaders can adopt AI responsibly and build human-centred workplaces where technology enhances human potential.

As AI continues to redefine the modern workplace, it is increasingly becoming a powerful tool for enhancing decision-making, streamlining operations and generating deeper insights into workforce trends. But for Erica W. Mboya, head of HR at I&M Bank Tanzania, technology is only part of the story. 

Artificial intelligence (AI) is no longer a distant concept or futuristic tool. It has become a core part of how organisations operate.